Quick Answer
If your Mikhak verification code has not arrived, first check your spam folder, confirm your country code is correct, and wait a few minutes before requesting a new code. If you have lost access to the registered phone or email, recovering your account may require contacting the Iranian Interests Section directly. ICS can assist with the process.
Step 1: Confirm the Registered Contact Information
Before requesting a new verification code, confirm that the phone number or email address you are entering exactly matches what was registered when the account was created. A single-digit difference will prevent the code from being delivered.
Step 2: Check Common Delivery Issues
- Email codes: check your spam, junk, and promotions folders
- Phone codes: confirm the country code prefix (+1 for U.S. and Canada) is entered if required
- Delivery delay: codes can take several minutes to arrive — wait before requesting a second code
- Repeated requests: requesting codes too quickly may temporarily block delivery
Step 3: Request a New Code
If the code has not arrived after several minutes, use the Mikhak portal's option to resend the code. If this is also unsuccessful, the issue may be with the registered contact information itself.
Inaccessible Registered Phone or Email
If you no longer have access to the phone number or email address registered with Mikhak, recovery requires contacting the relevant Iranian consular office. ICS can help you prepare the necessary request and identify the correct contact point for your location.
Forgotten Password
Use the Mikhak portal's password-reset option, which sends a reset link to your registered email or an SMS to your registered phone. If both options are unavailable, see the section above on inaccessible contact information.
Account Locked or Suspended
Multiple failed login attempts may temporarily lock a Mikhak account. If your account appears to be locked, wait before retrying. If the problem persists, ICS can help you identify the appropriate contact at the Iranian Interests Section.
Frequently Asked Questions
My verification code never arrives. What should I do first?
First check your spam folder. Then confirm the country code is correct on your phone number. Wait a few minutes — codes can be delayed. If the code still does not arrive, the issue may be with the registered contact information itself.
I set up my Mikhak account years ago with a phone number I no longer have. How do I recover it?
Account recovery when the original contact information is inaccessible generally requires contacting the Iranian Interests Section or a related consular office directly. ICS can help you identify the correct contact and prepare a recovery request.
Is there a phone number I can call for Mikhak support?
Mikhak is operated by the Iranian Ministry of Foreign Affairs. ICS is not affiliated with the Iranian government. ICS can assist with navigating the process and preparing any required requests.
Last reviewed: August 2026