Frequently Asked Questions

Iranian Citizen Services (ICS) is an independent document consulting firm serving Iranians in the United States and Canada entirely remotely. We specialize in passport renewal, national ID cards (Kart Melli), birth certificates, powers of attorney, and all Iranian consular document needs — guiding each client through the Mikhak system and Iranian Interests Section submission process from start to finish.

No — ICS is not a law firm and does not provide legal advice. We are specialized document preparation consultants focused exclusively on Iranian consular services. For legal matters — property disputes, contracts, court representation, or legal interpretation — please consult a licensed Iranian attorney.

No. Our services cover only Iranian government documents. We do not advise on U.S. visas, green cards, U.S. citizenship, or any U.S. government matter. For U.S. immigration, consult a licensed U.S. immigration attorney.

ICS provides services in both English and Farsi (Persian). All staff are fully bilingual — you may communicate in English, Farsi, or a mix of both throughout the entire process.

No. ICS is fully independent. We are not affiliated with, endorsed by, or a representative of the Iranian government, the Iranian Interests Section in Washington, D.C., or Daftar.org. We prepare and organize your documents for submission to those official bodies on your behalf.

ICS handles document preparation only — not legal advice. For Iranian legal matters such as property disputes, inheritance, contracts, or court representation, contact Salamat Legal (salamatlegal.com) or call +1 (949) 712-7429 and ask specifically for Iranian legal counsel.

ICS covers all Iranian consular document needs: passport renewal and new applications, National ID Card (Kart Melli) issuance and renewal, birth certificate renewal and registration, power of attorney drafting and authentication, marriage and divorce registration, Shenasnameh services, Mikhak portal registration, document legalization and apostille guidance, and more. See the full list on our Services page.

ICS consulting fees vary by service complexity and are quoted clearly during your initial consultation — no hidden charges. Official government fees charged by the Iranian Interests Section (Daftar.org) are always separate and paid directly to the consular office; ICS fees cover only document preparation and consulting.

No — final approval decisions rest exclusively with the Iranian Interests Section and the Iranian government. What ICS guarantees is a complete, accurate, error-free application prepared in full compliance with current requirements. Incomplete applications and document errors are the leading cause of rejection; our thorough review process significantly reduces that risk.

Contact ICS by phone, email, or the website contact form to schedule a consultation. We will assess your situation, explain every step of the process, and give you a clear action plan with a specific document checklist.

Iranian passport renewal from the U.S. is completed entirely by mail — no travel to Washington, D.C. is required. The process requires registering on the Mikhak portal (mikhak.mfa.gov.ir), gathering required documents, and mailing a complete packet to the Iranian Interests Section (daftar.org). Processing typically takes 4–12 weeks depending on document completeness and consular volume. ICS manages every step — Mikhak registration, document review, form preparation, and submission coordination — in English and Farsi.

Passport renewal requires: your expired or expiring Iranian passport, birth certificate (Shenasnameh), national ID card (Kart Melli) if available, two Iranian-standard passport photos (3.5×4.5 cm, white background, no head covering for women unless religiously required), a completed Mikhak portal application, relevant consular forms, and a money order for official fees. Exact requirements vary by individual situation — ICS provides a personalized checklist after reviewing your case.

No — Iranian passport applications are accepted by mail at the Iranian Interests Section in Washington, D.C. You do not need to appear in person. ICS handles the entire process remotely: Mikhak registration, document preparation, and coordinating the secure mailing of your application packet.

Yes. Children's passport renewals follow the same Mikhak and Iranian Interests Section process, with additional requirements: both parents' identification, and — for children born outside Iran — confirmed birth registration in the Iranian civil registry. ICS manages the complete process for children's applications and advises on any missing registrations.

A Vekalatnameh (وکالتنامه) is a notarized Power of Attorney authorizing someone in Iran to act on your behalf in official transactions. You typically need one for: selling or buying property in Iran, managing inheritance or estate matters, representing you in Iranian court, accessing Iranian bank accounts, registering a marriage or divorce, or handling any official government transaction you cannot complete in person.

ICS drafts your POA in bilingual Farsi and English, specifying exact and limited powers to protect your interests. The document is then authenticated through the Iranian Interests Section (daftar.org) in Washington, D.C., which provides official notarization for use in Iran. The full process typically takes 2–4 weeks and is handled entirely remotely — no travel required.

A properly authenticated POA prepared by ICS and notarized through the Iranian Interests Section is generally valid for use in Iranian courts, property registries, banks, and official government bodies. Specific requirements may vary by court, jurisdiction, and type of case — ICS does not provide legal advice on your specific legal matter.

Never grant unlimited or irrevocable full power of attorney (وکالت بلاعزل تام الاختیار). This is the single most common and damaging mistake — giving someone in Iran complete, irrevocable authority over all your assets and affairs. Many people suffer serious financial harm when that trust is violated. A properly drafted POA should specify exactly what the agent may do, for which specific property or account, and for how long. ICS drafts narrowly scoped, purpose-limited POAs specifically to protect your interests from the outset.

The Mikhak system is the Iranian government's mandatory online portal through which all Iranians abroad must register consular document applications before submission. It is required for passport renewal, national ID card (Kart Melli), birth certificate services, marriage and divorce registration, military service documents, and more. No document application submitted to the Iranian Interests Section is accepted without a completed Mikhak registration. The portal is accessible at mikhak.mfa.gov.ir.

Mikhak accounts require your Iranian national identification details and are created at mikhak.mfa.gov.ir. The portal is entirely in Farsi, which can be challenging for those with limited Farsi reading ability. ICS provides complete Mikhak account creation and application registration support in both English and Farsi — this is one of our most frequently requested services.

Mikhak is entirely in Farsi and frequently encounters technical issues, including login errors, ID verification failures, and form submission problems. These issues are common and not a reflection of your eligibility. ICS troubleshoots and resolves Mikhak problems as part of our standard service — you do not need to navigate the portal alone.

No. ICS serves Iranians anywhere in the United States and Canada entirely remotely — no office visit, no travel, and no specific location required. All consultations, document reviews, Mikhak registration, and application coordination are handled by phone, video call, and email.

Consultations take place by phone or video call (Zoom, WhatsApp, or your preferred platform) in English or Farsi, typically 30–60 minutes. We review your documents, assess your specific situation, explain the full process, and provide a personalized action plan with a document checklist. Follow-up is handled by email and phone throughout the process.

Yes. ICS serves Iranians throughout both the United States and Canada. Canadian clients follow the same process as U.S. clients — all Iranian consular applications from North America are submitted to the Iranian Interests Section in Washington, D.C. All ICS services are fully available remotely for Canadian residents.