Frequently Asked Questions (FAQ)

Iranian Citizen Services (ICS) — Helping Iranians Abroad with Passport, ID, and Legal Document Support

General Questions

 

Q: Is Iranian Citizen Services the same as Daftar.org?
A: No. We are an independent private service, not affiliated with the Interests Section of the Islamic Republic of Iran (Daftar.org). Iranian Citizen Services provides guidance, document preparation, translation, and support to help Iranians living abroad complete their consular paperwork accurately and efficiently before submission to Daftar.org.

 

Q: What services does Iranian Citizen Services provide?
A: We help Iranian citizens living abroad with:

• Passport renewal and new passport applications

• National ID card (کارت ملی هوشمند) preparation

• Power of Attorney (وکالتنامه) drafting and legalization

• Birth certificate and marriage/divorce registration

• Translation and form completion assistance

 

Q: Where are you located?
A: We are based in Irvine, California, and provide services to clients throughout the United States and other countries via email and video consultation.

Passport Services

 

Q: How do I renew my Iranian passport in the United States?
A: You must submit your renewal through the Iranian Interests Section (Daftar.org) in Washington, D.C. We assist by reviewing your documents, completing the required forms, and ensuring all information is correct before mailing. This helps avoid delays or rejections.

Q: What documents do I need for passport renewal?
A:

• Original or expired Iranian passport

• Iranian birth certificate (Shenasnameh)

• National ID card (کارت ملی) if available

• Two passport photos (white background, correct size)

• Completed application forms

• Money order payable to Daftar.org for the official fee

 

Q: How long does it take to renew a passport?
A: Processing times vary but typically range from 8 to 12 weeks, depending on the case and Daftar.org’s workload. We help you ensure everything is ready so the process goes smoothly.

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National ID (کارت ملی هوشمند)

Q: Can I apply for a new National ID card from outside Iran?
A: Yes, but you must appear in person at the Interests Section in Washington, D.C., for fingerprinting and facial recognition. We guide you through scheduling, documentation, and form preparation.

Q: What documents are required for the National ID application?
A:

• Iranian birth certificate (Shenasnameh)

• Current Iranian passport

• Proof of U.S. residence (driver’s license or utility bill)

• Passport photos (biometric standard)

Power of Attorney (وکالتنامه)

 

Q: How can I issue a Power of Attorney (وکالتنامه) for someone in Iran?
A: We help prepare bilingual (Farsi/English) Power of Attorney documents for legal, property, family, or inheritance purposes. After drafting, you’ll sign and notarize it before it’s sent to Daftar.org for authentication.

 

Q: What types of Power of Attorney do you prepare?
A:

• General Power of Attorney (وکالت عام) – granting broad authority

• Special Power of Attorney (وکالت خاص) – limited to a specific action, such as selling property or managing inheritance matters

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Civil & Family Services

 

Q: How can I register a birth or marriage abroad?
A: We assist with registering births, marriages, and divorces through the Iranian Interests Section. You’ll need original U.S. documents (apostilled) along with your Iranian identification papers. We help complete the forms and ensure your package is ready for submission.

 

Q: How do I register a divorce from the U.S. with Iranian authorities?
A: You will need:

• U.S. divorce decree (apostilled)

• Islamic divorce certificate (if applicable)

• Original marriage certificate (Aghd Nameh)

• Required forms and fees for registration

We help review and prepare all required documents for you.

Process, Fees & Communication

 

Q: How much do your services cost?
A: Fees depend on the service. For example:

• Passport renewal assistance: $80–$120

• Power of Attorney preparation: $150–$250

• National ID assistance: from $100

Official fees paid to Daftar.org are separate and vary by service type.

 

Q: Do you guarantee my application will be approved?
A: We cannot guarantee approval, as Daftar.org is the final decision-maker. However, we ensure your application is accurate, properly formatted, and compliant — significantly reducing errors and delays.

 

Q: How can I contact Iranian Citizen Services?
A:
📧 Email: iraniancitizenservices@gmail.com
📍 Location: Irvine, California
🌐 Website: www.iraniancitizen.com
💬 Video consultations available upon request

Helpful Tips

• Always use matching information across documents (spelling, birth dates, etc.).

• Keep copies of all submissions before mailing.

• Use certified mail or UPS/FedEx when sending to Daftar.org.

• Schedule your appointment early — availability may be limited.

• If unsure, contact us before submitting to avoid rejection or extra fees.