Privacy Policy

This website is operated by Salamat & Associates LLC, a California limited liability company doing business as Iranian Citizen Services("ICS", "we", "us"). Our address is 2102 Business Center Drive, Irvine, CA 92612. We also have an office in Tehran, Iran.

ICS is a private consulting business. We are not a law firm, and we are not a government agency or an embassy. See our Disclaimer for the limits of our services. For any question about this policy, contact us at iraniancitizenservices@gmail.com.

When you contact us through the website form, we collect your name, email address, phone number (optional), the service you are interested in, your preferred language for our reply, and the message you write.

When you become a client,we collect the information needed to prepare your Iranian consular documents. Depending on the service, this can include your full name in English and Persian, date and place of birth, Iranian national ID number, passport numbers and dates, birth certificate (shenasnameh) details, parents' names, marital status and spouse details, residency status, your address, and copies or photos of your identity documents. We also keep records of our communications with you and of the work we do for you.

Sensitive information. Government identity documents and national ID numbers are sensitive. We collect them only to carry out the service you request, and we do not use them for marketing or any unrelated purpose.

Technical data. Our hosting and network providers process technical data such as your IP address and browser type to deliver the site and keep it secure. We do not use analytics, advertising or tracking tools on this website, and our website does not set cookies for visitors (see our Cookie Policy).

• To answer your inquiry and provide our services. This is necessary to take steps at your request and to perform our agreement with you.
• To keep records, handle payments and meet legal obligations. This is necessary to comply with the law and to resolve disputes.
• To keep our systems secure and prevent misuse. This is in our legitimate interest in protecting our business and our clients.
• To send you information you have asked for, or service updates. Where consent is required, we rely on your consent, which you can withdraw at any time.

We do not sell your personal information, we do not share it for cross-context behavioral advertising, and we do not use it to make automated decisions that have legal effects on you.

We share personal information only when needed for the purposes above:

• Our office in Tehran, Iran, where needed to provide the services you request.
• Iranian government offices and consular authorities, when you ask us to prepare or submit an application to them.
• Service providers (processors) that help us run the business under contract: website hosting and network delivery, database and secure file storage, email delivery and email accounts, and automated document-reading tools that help our staff read identity documents. Staff review the results before any form is prepared.
• Salamat Legal, only if you separately engage that firm, and with your instruction.
• Authorities and advisers, when the law requires it, or to protect our legal rights, or to our professional advisers under confidentiality duties.

Service providers may only use your information to provide their service to us.

ICS is based in the United States, and our service providers may process information in the United States and other countries. Because we prepare Iranian consular documents and have an office in Tehran, some of your information may be transferred to, or accessed from, Iran. Laws in these countries may offer a different level of protection than the laws where you live, and public authorities in those countries may be able to access information under local law. By asking us to prepare Iranian documents, you understand that this transfer is part of the service. If you do not want your information handled this way, please do not submit it, and contact us with any question first.

We keep inquiry messages for up to 3 years, unless you ask us to delete them sooner. We keep client files for as long as we need them to provide the service, handle follow-up questions, keep required business records, and resolve disputes. You can ask us to delete your information at any time (see section 9); we will do so unless we must keep it to comply with the law or to establish or defend legal claims.

We use reasonable administrative and technical safeguards, including encrypted connections (HTTPS), staff accounts with authentication, and access-controlled storage for uploaded documents. No system is completely secure. If you are unsure how to send us documents securely, contact us before sending them.

Our website is not directed to children, and we do not knowingly collect personal information directly from anyone under 16. When a parent or legal guardian asks us to prepare documents for a child, we handle the child's information only for that service and as described in this policy.

California (CCPA/CPRA). If you are a California resident, you can ask us to tell you what personal information we hold about you, to delete it, or to correct it. We do not sell or share personal information as those terms are defined in California law, so there is nothing to opt out of. We use sensitive personal information only to provide the service you requested. We will not discriminate against you for exercising your rights. An authorized agent may make a request for you with your written permission. We respond to verifiable requests within 45 days, and tell you if we need more time.

Canada (PIPEDA). If you are in Canada, you can ask for access to your personal information, challenge its accuracy, and withdraw your consent, subject to legal limits. You may also complain to the Office of the Privacy Commissioner of Canada.

Other regions. Where the law of your country gives you the right to access, correct, delete, restrict, object to the use of, or receive a copy of your personal information, or to complain to your local data protection authority, you may make a request to us in the same way.

To make a request, use our privacy request page or email iraniancitizenservices@gmail.com. We may need to confirm your identity before acting on a request.

Our website does not set cookies for visitors and does not use analytics or advertising trackers. Because we do not sell, share or track your information across sites, signals such as Global Privacy Control or Do Not Track do not change how we handle your information. Details are in our Cookie Policy. The Google Map on our About page loads only if you choose to load it.

We send replies to your inquiries and messages about services you have requested. We send marketing emails to people who tick the optional marketing box on our contact form and, where the law allows, to our existing clients. Ticking that box is never required to get an answer to your inquiry. Each marketing email includes an unsubscribe link and our postal address, and you can also ask us to stop by emailing iraniancitizenservices@gmail.com.

We will post any changes on this page and update the date at the top. If a change materially affects how we use information you have already given us, we will tell you before the change applies to that information.

Salamat & Associates LLC, doing business as Iranian Citizen Services
2102 Business Center Drive, Irvine, CA 92612
iraniancitizenservices@gmail.com | +1 (949) 712-7429